We implement administrative, technical, and physical safeguards to protect Protected Health Information in accordance with HIPAA Security and Privacy Rules.

PHI is only used and disclosed as permitted by law.

# 4. SHARING OF INFORMATION

We do*not sell personal or medical information.

We may share information with:
-Service Providers
-Third parties who assist with:

• Payment processing
• Shipping and logistics
• Website hosting
• IT and security services

### Healthcare & Insurance Partners

When necessary to fulfill your order:

• Physicians
• Insurance companies
• Medicare / Medicaid
• Billing partners

Legal Requirements

We may disclose information if required by law or to:

• Comply with legal obligations
• Respond to subpoenas or court orders
• Protect our rights or safety

# 5. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

• Remember user preferences
• Improve site performance
• Analyze website traffic

You can disable cookies through your browser settings.

# 6. DATA SECURITY

We use industry-standard safeguards, including:

• SSL encryption
• Secure payment processing
• Restricted data access
• HIPAA-compliant storage systems

However, no online transmission is 100% secure.

# 7. DATA RETENTION

We retain personal and medical information only as long as necessary to:

• Fulfill business and legal obligations
• Comply with Medicare/insurance record retention requirements
• Resolve disputes and enforce agreements

# 8. YOUR PRIVACY RIGHTS

Depending on your state, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your information
• Request restriction of data processing
• Opt out of marketing communications

To exercise your rights, contact:
Phone: (281) 971-1040
Email: admin@americanintegritymed.com

# 9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

# 10. CHILDREN’S PRIVACY

Our services are not intended for children under 13.
We do not knowingly collect data from children.

# 11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.

# 12. CONTACT US

If you have questions about this Privacy Policy, contact:

American Integrity Medical Supply LLC
1322 Space Park Drive Ste C117
Houston, TX 77058
Phone: (281) 971-1040
Email: admin@americanintegritymed.com

>> TERMS OF USE

Effective Date: 04/06/2026

Welcome to americanintegritymed.com, operated by American Integrity Medical Supply LLC.
By accessing or using our website, you agree to the following Terms of Use.

1. MEDICAL DISCLAIMER

The information on this website is for general informational purposes only and is not medical advice.
We do not provide diagnosis or treatment recommendations.
Always consult a licensed healthcare provider.

2. ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old, OR
• You are using the site under supervision of a legal guardian.

3. USE OF WEBSITE

You agree NOT to:

• Use the site for unlawful purposes
• Submit false medical or insurance information
• Attempt to gain unauthorized access to systems
• Interfere with website security or operations

We reserve the right to restrict or terminate access for violations.

4. PRODUCT INFORMATION

We strive to ensure product descriptions and pricing are accurate.

However, we do not guarantee that:

• Descriptions are error-free
• Prices are always current
• Products will always be in stock

We reserve the right to correct errors and cancel orders if necessary.

5. PRESCRIPTION REQUIREMENTS

Certain products may require:

• Physician prescription
• Medical documentation
• Insurance verification

We reserve the right to delay or cancel orders pending documentation.

6. PAYMENT TERMS

By placing an order, you agree that:

• You are authorized to use the payment method
• All billing information provided is accurate
• You will pay all charges incurred

We may refuse or cancel suspicious transactions.

7. INTELLECTUAL PROPERTY

All website content, including:

• Text
• Graphics
• Logos
• Images
• Software

is the property of American Integrity Medical Supply LLC and protected by U.S. copyright laws.

You may not reproduce or distribute content without written permission.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, American Integrity Medical Supply LLC shall not be liable for:

• Indirect or consequential damages
• Loss of data or profits
• Website interruptions
• Delays in shipping or product availability

9. INDEMNIFICATION

You agree to indemnify and hold harmless American Integrity Medical Supply LLC from any claims resulting from:

• Your misuse of the website
• Violation of these Terms
• Submission of false information

10. GOVERNING LAW

These Terms are governed by the laws of the State of Texas.

11. CHANGES TO TERMS

We may update these Terms at any time.
Continued use of the website constitutes acceptance of changes.

12. CONTACT INFORMATION

American Integrity Medical Supply LLC
1322 Space Park Drive Ste C117
Houston, TX 77058
Phone: (281) 971-1040
Email: admin@americanintegritymed.com

>> REFUND & RETURN POLICY

Effective Date: 04/06/2026

Thank you for choosing American Integrity Medical Supply LLC. Because we provide medical equipment and health-related products, certain items are subject to strict return and refund guidelines to ensure safety, hygiene, and regulatory compliance.

## 1. GENERAL RETURN ELIGIBILITY

We accept returns only under the conditions below:

Items must be:

• Unused
• Unworn
• Unopened
• In original packaging
• Returned within 30 days of delivery

We reserve the right to refuse any return that does not meet these requirements.

2. NON-RETURNABLE ITEMS

Due to federal health and safety regulations, the following items cannot be returned or exchanged once opened or used:

• Catheters and urological supplies
• Incontinence supplies
• Glucose meters, lancets, or test strips
• Compression garments
• Braces and supports that have been worn
• Cushions, mattresses, or bedding products
• Any item marked “Non-Returnable” or “Final Sale”

If a non-returnable item arrives damaged or defective, see Section 5.

3. RESTOCKING FEES

Approved returns may be subject to a 15% restocking fee.
Shipping costs are non-refundable.

4. RETURN PROCESS

To request a return:

1. Contact us within 30 of delivery
2. Provide order number and reason for return
3. Receive a Return Authorization (RA) number
4. Ship item back using the instructions provided

Returns sent without authorization may be refused.

Return address:
1322 Space Park Drive Ste C117
Houston, TX 77058

5. DAMAGED OR DEFECTIVE PRODUCTS

If your item arrives damaged, defective, or incorrect:
You must notify us within 48 hours of delivery.

We will:

• Replace the item at no cost, OR
• Issue a full refund (including shipping)

Photo evidence may be required.

6. REFUNDS

Once a return is received and inspected:
Approved refunds will be issued to the original payment method within 10 business days.
Banks and credit card companies may take additional time to process the refund.

7. ORDER CANCELLATIONS

Orders may be canceled before shipment only.
Once an order ships, it is subject to the return policy.

8. INSURANCE ORDERS

Orders billed to insurance are subject to payer rules and may not be eligible for refunds once processed or dispensed.

9. CONTACT INFORMATION

American Integrity Medical Supply LLC
1322 Space Park Drive Ste C117
Houston, TX 77058
Phone: (281) 971-1040
Email: admin@americanintegritymed.com